We are pleased to be able to provide both in person and telehealth (by phone or video) appointments at the discretion of our pediatricians.

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COVID-19 Policies (updated September 2023)

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• At this time, our waiting room is OPEN and masks are optional.

• If you feel more comfortable, you may wait in your vehicle prior to your appointment - just check-in first with our office staff. A staff member will then let you know when the pediatrician is ready for your appointment.

• The number of people in the appointment is at your discretion - other caregivers can join in by phone if required.

• There is a ZERO TOLERANCE policy for harassment of our staff. If you have questions or concerns about any of the above policies, please discuss with your pediatrician.

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Virtual Appointments

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To prepare for your telehealth appointment please visit our Your Virtual Appointment page.

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In-person Appointments

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At this time, masks are OPTIONAL for all guardians and patients, however we would encourage you to kindly consider wearing a mask if you are recovering from a cold. This is subject to change depending on current Public Health Orders.

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Please reschedule if: 

• You or your child are unwell (e.g. cough, fever, sore throat, diarrhea).

• You or your child have had close contact with anyone with a probable or confirmed case of COVID-19 within the past 10 days

 

We are happy to reschedule or switch to a virtual appointment if appropriate! 

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Unsure if you should attend in person or reschedule? Please use the B.C. COVID-19 self assessment tool or contact us at the office.

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Questions about COVID-19?

 

You can check out www.bccdc.ca, call 1-888-COVID19 (1-888-268-4319), or text 604-630-0300.

You can also find an abundance of trusted COVID-19 resources provided by the Canadian Pediatric Society.

Learn more about what to expect during your visit.